Accessibility Grievance Process

The Rockford Park District is a public entity as defined under Title II of the Americans with Disabilities Act (ADA) which prohibits the District from discriminating against qualified individuals with disabilities in all programs, activities, and services. The Rockford Park District is committed to complying with all applicable provisions of Title II as well as all other federal and state laws and regulations pertaining to persons with disabilities.

Any person or authorized representative who believes that the Rockford Park District has discriminated against them based on their disability by denying access to its programs and services, may file a formal grievance with the Rockford Park District's ADA Compliance Officer. Submit your concern in writing within 30 days to: 

Kuenzi Dearth-Horwich, CTRS
Manager, Therapeutic Recreation
401 S. Main St. 
Rockford, Illinois 61101

Sign Language Interpreter

Patrons who require the assistance of a sign language interpreter may contact Customer Service at 815.987.8800 or e-mail us. A minimum of 14 days advance notice is needed.